Delivery and shipping
Shipping and delivery
We want your order to reach you quickly and without any hassle. Every parcel is shipped from Sweden with established carriers and comes with a tracking link, so you can follow it all the way to your door.
Where we deliver
We deliver to Sweden, Denmark, Norway, Germany, Austria, the Netherlands and Belgium.
- Sweden: free standard shipping on all orders.
- Other countries: the shipping fee for your country is shown at checkout before you confirm your order. Deliveries outside Sweden take a little longer than the times below.
Delivery times
Delivery time depends on the brand and model you order. The estimated delivery time for each watch is shown on its product page and applies to deliveries within Sweden, so you always know what to expect before you buy.
- Fast delivery: some models ship within 1–3 business days.
- Standard delivery: other models have an estimated delivery time of 3–7 business days.
Parcels are delivered on weekdays. Once your order has shipped, it often arrives the next working day within Sweden.
Deliveries to Norway
Kronura is registered in the Norwegian VOEC scheme (VOEC no. 3056155). For items valued below NOK 3,000 (excluding VAT and shipping), Norwegian VAT is included in the price and nothing further is charged on delivery. Items valued at NOK 3,000 or more fall outside the scheme: they are sold without Norwegian VAT and cleared through Norwegian customs in the normal way, and Norwegian import VAT and any customs handling fees are paid by you as the customer on delivery. If an order contains items both below and above NOK 3,000, they are shipped in separate parcels.
Delivery guarantee
We stand by the delivery time stated on the product page. If a delay should occur, we will let you know in good time and, in some cases, offer a refund or other compensation. Your time and your trust matter to us.
Tracking your parcel
As soon as your parcel leaves our warehouse you will receive an email with a tracking link. Use it to follow the delivery and see when your watch will arrive.
Unclaimed parcels
If a parcel is not collected within the time stated by the carrier, it is returned to us. We will then contact you to arrange a new delivery. An administrative fee of 100 SEK (Sweden) or 10 EUR (other countries) applies to cover return shipping, handling and re-sending.
Questions about your delivery?
Our customer service team is happy to help. Contact us by email or chat and we will get back to you as soon as we can.