Guarantee

Security with every purchase

Garantitäckning

When you shop at Kronura, you can feel completely secure. All our watches are covered by an international warranty and a minimum of 2 years warranty, depending on the model and manufacturer.

Our warranty is proof of quality, precision, and our long-term commitment to you as a customer.

Duration
2 Years
Coverage
International Warranty

WHAT THE WARRANTY COVERS

  • Manufacturing defects in materials and workmanship
  • Movement fault during normal use
  • Defects on case and bracelet
  • Water resistance according to specification
  • Defect on glass and dial

WHAT THE WARRANTY DOES NOT COVER

  • Normal wear and tear, scratches, or aging
  • Damage from accidents or improper use
  • Bracelets, batteries, and consumables
  • Damage to non-waterproof models from moisture/water
  • Tampered or removed serial numbers

HOW TO MAKE A WARRANTY CLAIM

If you need to use your warranty, contact us directly. We will handle the entire process for you – quickly, smoothly, and professionally.

Please include:

  • Order number / receipt
  • Description of the problem

We will ensure that your watch is sent to an authorized service center if needed.

DO YOU NEED HELP?

Our support is available both before and after your purchase.